This company just stinks. It's been 5 weeks without a washer told me they would have the part delivered to Jonathan's truck and call the day before to determine AM or PM appt; Metro called and asked me if I had the part yet, WTF!?! I called, spoke to Stella—can you say, "ding bat, " Never ...
This company sent a tech to repair my $1500.00 range that is just over a year old to replace an ignitron. Well he replaced the ignitron and left me with one workable burner. He made a complete mess of my range. I have called, and called and have got one story after another. The office manager ...
I have also had the displeasure of trying to deal with this "so called service provider". The people answering the phones (if you ever actually get through) lie and lie and lie! The so called manager Stella promises you the world and when you call back with a problem she denies ever ...
Six months before, City Manufacturer Support found restore my KitchenAid refrigerator. The specialist stated the issue was a defrost timer, which he changed. The fridge worked to get a small amount of time, getting progressively hotter in recent times. I named City Factory Support, simply to be ...