Took car for an oil change and only found out later that they overtightened the drain plug stripping the thread. A different repair shop had to fix the damage. Mavis would have used a self-tapping plug that eventually would leak oil and require an oil pan replacement. They rejected reimbursement, ...
Well ladies heres a word to the wise for ya about car care. My downstairs neighbor went to Mavis in Fulton today to purchase 2 new tires on her BRAND NEW VEHICLE with less then 10k in miles on it. She only agreed to buy 2 tires which they told her would be 149 tax out the door. 1hr and 45mins later ...
I sent a long letter to the corporate office explaining how the Sales Manager tags on items to bill when the customer never even requests or ok's it. I had a Brake Flush, a Power Steering Flush (they do power sterring there too?) and a Tire Warranty all charged to my bill. I have asked that they ...
I went to this shop to purchase two new tires, having been there before a few times. I found the tires I wanted and before the work started, had them tell me what the total completed cost would be, and I was quoted $228, and I signed the work order. My car was worked on in the bay right by the ...
MAVIS TIRE (3434 State St. Schenectady NY) who would think getting 4 tires put on would be such an ordeal. Set up an appointment online so we wouldn't have to wait. Yea right. Took 4 hours to put on 4 tires and replace a passenger side inner tie rod end plus alignment. The tires were NOT balanced ...
Bought new tires from Mavis. Rear tire suddenly went flat without warning. They said it had a huge three inch gash and needed replacing... No explanation. We bought the new tire. One week later, the same tire went flat. They said it was another hole. Couldn't explain it. Said they couldn't fix it. ...