The quality of Magic Jack is nothing but a joke. When a call comes in you can't hear the person, only every other word, then when you try and get support they don't have a clue what to do, I have 6 friends that have MJ, and they all put it in the round bucket, meaning they never use it because of ...
I am sharing my experience below. I am providing this information solely as an investigative resource for potential consumers to use before making a decision as to whether or not to use this service. I typically used the Magic Jack phone a couple of times a day, one call might be short duration. ...
I renewed my service and due to technical/system failure, I did not receive the number I had. However, when I contacted the customer service, they refused to cancel my order nor they would give me a credit. Even I asked to just replace the number but all they did was refuse When I asked for the ...
Ordered 2#units magic jack plus, payed for two gold plans, next day told me to cancel order, showed me what happened to her, the only way to contact them was by via chat room, while getting sent from one person to another, as soon as i mentioned cancel the order, 6/25, iwas cut off, after more than ...
I purchased the magic Jack to use on my computer. I plugged it in and it worked up till the second week after the 30 day free trial. I have contacted magic jack on 10 occassions and have tried everything that technical suport asked me to do and and nothing has worked. I have spent over 20 hours ...
My recently purchased MJ cannot download my contact list and call list. It also stopped enabling me to add new contacts. I spent several late nite hours with the chat operators. I was refereed to 3 or 4 "10%ers", but no solution was found. Is there anyone at MJ that might understand, or ...