Terrible Customer service. Snarky rude tone in chat: Carol Kay: We are not asking for a refund. You delivered a product and we paid for it. But we should be given back the lost year of the contract when technical issues couldnt be resolved after several rounds of trying. Junrex: Is your magicJack ...
It worked fine for about 3 months, then the voice quality was sketchy. Then it would just randomly shut off, I would find myself and my family and friends calling the house only for it to go strait to voice mail. Then it stopped working altogether. I called support asking for a replacement and they ...
I decided to send Magic Jack back before 30-day free trial was up. I went online to get required number to use to send it back but I couldn't get it. I then chatted with representative. She told me I could NOT send back the device until AFTER the 30-day free trial period. I then waited until AFTER ...
I wouldnt recommended the magic jack to anyone. Since plugging the magic jack in to my computer I have had nothing but problems with it. ...
I have nothing but raves for this company and their product. I have been using Magic Jack for about 9 months and have had great service from it. Today my computer had a glitch and it affected the Magic Jack, I got hold of their help line and their people worked on line with me for hours and they ...
Home office use. I wanted another line for my home office. Little did I know, and no where is it disclosed, that Magic Jack fails to recognize the southern 1/3 of the state of Indiana. The 812 area code encompasses a full 1/3 of the state yet it is not an option with Magic Joke. Retailers in the ...