I contracted with Magic Jack 9/13. Mid-August when I tried to make a call I found that Magic Jack had stopped my service. I contacted customer service and they told me that because my contract was ending that I had to renew my contract before I could use my phone. My contract was due to end 9/13 ...
I've had exactly the same quantity with Miraculous Port (one designated by them) for eight years. Our support is paid thru 2015. Five nights before to my telephone support switched off without notice. I started texting with customer support, exactly the same evening. All I would be told by them is ...
This is a scam! I saw the magic jack on tv and completed the order in the understanding they would charge a one time few of 63.00 and 3.00 per month afterwards! This is NOT what happened! I am now negative 205.00 at my bank!!! The 1st payment that was drafted was 139.30, definitly NOT 63.00 like ...
Two days ago my magic jack phone was suddenly turned off. After hours of chat conversation they admitted the mistake was made on their side. (I made copies) I was told when billing sorted it out my phone would be back on in 24 hours, and they would send me an e-mail. The e-mail never came, they ...
When I ordered, I assumed they would give me a local phone number. They give you an out of the area code, then want an additional $4.95 to make it local. When you attempt to resolve, they refuse to supply an phone number, name of president or vice-president. They just state "policy" When ...
I ordered Magic Jack on-line because of the 'free 30 day trial'. My credit card was charged the next day. I got on-line to cancel the account and had to chat with a customer service person for more than an hour to cancel it even though my order had not yet been shipped. They insisted that there was ...