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Macys.com
Found 9 reviews / complaints
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Macys.com
Macys online Charged for sending me the wrong item. Refused to exchange for item ordered

Shops, Products, Services Mary1965 0

I ordered a sweater from macys.com and they sent me the wrong color sweater. I double checked my order and the sku on the tag did not match my packing slip. I tried to call customer service but the number on the web site only sent me in circles. Dial 1 to hear this, dial 2 to hear that. I could not ...

Macy's.com
Nightmare return

Clothing & Footwear Marjorie Droszcz 0

I requested a Guess bag on December 26. I'd a coupone for 15% off bags, eliminating particular manufacturers, which may be only 10% off. GUESS wasn't shown as you of the exceptions. I browse the fine-print cautiously. First, I had been just provided the 10%. Used to donot protest. Our concept is ...

Macys.com
Bait-and-Swtich

Shops, Products, Services Susan133 0

I received an email from Macys.com offering a $200.00 3 megapixel Coolpix camera for $59.95 with the purchase of $150.00 or more. I spent over $150.00 on Christmas gifts and ordered the Coolpix camera for a Christmas gift. I intitally received someone else's order instead. I called customer service ...

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