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Lush Illumination
Found 85 reviews / complaints
Page 12

Lush Illumination
Consumer Report

I like many others ordered the trial of the face cream but cancelled it straight away but did not receive any confirmation from them and I assumed as they had received my order they had also received my cancellation request. However, they proceeded to take two payments from my account over a few ...

Lush Illumination
Consumer Report

I applied for the so called free trial of Lush products, paid the £3 something for postage and the product arrived about a week later. The other product however, which I had to pay seperately for never arrived. Yesterday I had a phone call from my credit card company to inform me that £64.16 had ...

Lush Illumination
Consumer Report

I ordered the 'free sample' from Lush Illumination in May this year and received the serum a week later. 2 weeks later, on 08.06.12, they deducted £66.47p from my credit card without my knowledge or authorisation. Needless to say, to date I have not received the product they have charged me for. I ...

Lush Illumination
Consumer Report

Be careful!!! This ‘offer’ is not a free trial at all. After paying a reasonable £4.95 for postage, i received an email confirming my order with a link to the T&C’s which I read. As soon as I read that failure to cancel within 14 days of placing the order () bearing in mnd this was a 30 day ...