Was thrilled to receive 3, $10 holiday coupons after purchasing Bean items last Christmas... Since Bean never has sales on current items, I felt it made up for their higher prices. I redeemed them for a pair of shoes, that fit very poorly... So I sent back the shoes for a jacket and pants. Guess ...
I contacted LLBean concerning a fleece jacket that had a failed zipper... I shared with them how much I loved the jacket and that it was well worn with a burn hole in the sleeve... They responded that the zipper repair did not fall under the guarantee because of the burn hole. How are the two ...
The recent news that Beans was going to stop buying the bulk of their evergreens from out of state has caused me to rethink how your company now works. How you could even consider doing that to a company that has served you well for years, and that donates thousands of wreaths to decorate the ...
I am ashamed of your policy of purchasing evergreens from out of state and leaving a maine business that has served you well. This company donates thousands of wreaths to decorate the graves of American heros and you treat them like that. Is everything about the dollar? L.L. Would be ashamed of you ...
I tried to repaired a pair of gum shoes I have had repaird several times before, having the soles replaced and essentially had myself a new pair of gumshoes. This last repair was unsuccessful because Bean could not repair them because they were repaired too many times. I then went to a LL Bean ...
Order number. Placed order before noon on 12/19. Called to ensure it will make Christmas. Told by representative that it will be there by 12/24. Get confirmation products shipped on 12/22. On 12/23 I check and package will be delivered on 12/27!! UGH. Call customer service. Go up two level (both ...