I attempted to fixed a set of gum shoes I've had repaird many times before, getting the bottoms changed and basically had myself a brand new set of gumshoes. This last fix was defeated since Vegetable couldn't restore them simply because they were fixed way too many occasions. I subsequently ...
$10 Gift with $50 or more purchase bad for customers and business. I made a purchase of $200 online. Thought I would get a gift card for every $50 purchase. Received email confirmming order tried to contact LL BEAN got cut off on Live Chat twice. Called Customer Service could not change to smaller ...
Item shipped without ordering, nor being charged to my credit card. 4 calls to LL Bean and they can't get UPS to pick up item. They have sent 4 letters demanding payment. Recorded all calls to LL Bean Customer Service, dumb stupid poor customer care. ...
In the end, the rep agreed that LL Bean would cover my return shipping charges for the Snow Sneakers, since I was - in effect - sent the wrong product. While I do appreciate this concession, it would have been nice if the rep had suggested this. On 12/5/10, I placed an order for TC258269, Deep ...
I am very dissappointed with L.L. Bean corporation. I truly like their products - but am very upset at the way they handle their potential credit card customers. They don't have the incentives (free shipping, free monograming, etc) for customers who pay their bills and credit cards off monthly, owe ...
Dear Sir or Madam, Why does LL Bean continue to ignore the Big and Tall segment of our population in it's offerings? There are many items that you offer for sale that I would like to purchase, however, you do not offer them in Big and Tall sizes. Please advise if there is any potential change in ...