Having been told I needed to "come in" in order to get the paperwork going to cancel my son's membership, I did so. Anticipating the classic run-a-round, I tape - recorded the the entire encounter. After being handed a printed form for cancellation from the clerk, I asked to speak with ...
We are senior individuals (60 and 55) and just joined LA Fitness. They said we had to take an 'orientation' to learn about the club. Unfortunately, due to business travel my wife did this on her own. The 'orientation' turned out to be a high pressure sales pitch for personal training. When I ...
LA Fitness - It's always overbooked and can not get the court time, can not get on the machines, and locker rooms are small. I had membership for several years and I wanted to freeze the membership to avoid paying the initiation fee, again. LA Fitness is charging me $25 per 3 months and if I ...
Yes, I know there are many reports already written about this "organization" and I only wish I knew about them before I visited this place for my "free fitness evaluation." Our sales person, Eric I believe his name was, truly seemed caring and interested our situation. Like ...
Shante Hicks, a sales person, mislead me on the levels of the yoga class on Sunday. For two weeks the yoga and palates classroom was closed for two weeks for repairs. Neither online nor on print out they gave me is said that yoga class is advanced. While managers when I complained about classes ...
La Fitness is a sub-standard gym. They don't care about the customer and they make it difficult to cancel your membership even if you have frozen your account. They require you to send cancellation via certified mail and if you're lucky they may stop billing your account after 2 more months. Their ...