The keyes toyota service department neglected to inform me of a technical service bulletin put out by toyota about the engine oil consumption issue I was having when I first went in to have the problem checked. The TSB (0094-11) has already been out a few months before I went in with the stated ...
I leased an RX350 from Keyes Toyota. I was told during negotiations that they will pay for the remaining months on my leased Mercedes. I told them that I had either 2 or 3 months left. They said it was not a problem. They never said that I had to be the one to find out the exact months. I didn't ...
In January of this year I went into Keyes Toyota (after days earlier helping a friend buy a car at Keyes Lexus) and was checking out the cars when my wife and I decided to get an 07' Matrix. Our good freind that I had just helped buy a Lexus came with us and when I found out that I had fraud on my ...
Keyes Toyota used every trick in the book to gouge us, from postdated downpayments, unnecessary warranties, 15% financing, failed to disclose rebate, and to top it all off, a few months later, we got a request for $1300 in over-mileage fees for our trade-in, AFTER we had signed the deal. It took ...
Here's the short version: my roommate very kindly offered to go with me one weekend to look for a car. Having either purchased or helped purchase eight cars to date, she felt pretty comfortable on a car lot. Her experience balanced my lack thereof. I decided to go to Keyes Toyota in Van Nuys based ...
I was looking for a Toyota 4Runner 4x4. When the salesman approached me he seemed friendly at first and I pretended I didn't know anything about cars. He wasn't truthful and said that 4x4's waste more gas when they're on 2 wheel drive mode, and that it was rare to find a 4x4 when 15% are only 2 ...