Less than 24 hours after I ordered their service I canceled it because my building does not have the required equipment for its use. They still delivered the unit. I returned it and they will not give me credit although I never used the service. Additionally, they wanted me to pay an additional ...
I've requested for my refund for 5 months using e-mail and all my requests were ignored. I made calls several times, especially, on April 2, an agent gave me a ticket number 109205. This morning, 5/21, I called them again and was promised that they will send a request for processing of my refund. ...
Okay, so here is my story, i hope this helps people out. I signed up for Joi Phone, a friend told me about it, and she has had it for a few months now. So after months of second thoughts i decided to go for it. So i signed up, i had to change my password, so i did that, then tried to enter again, ...
I have been using VOIP for over 6 years, and this is the first time I have had to complain. Unfortunately the company that I had been using satisfactorily for years had gone out of business. I had to get my service from another provider. During my search I made the mistake of selecting JOI Phone, ...
We are an affiliate with Joi Phone and sold 7 VoIP phones during November and December of last year. They have not paid the $35 commission promised for each sale and also have not answered any of our inquires. We had a similar experience with SunRocket VoIP before they filed for bankruptcy last ...
I had been sign-up with this specific (Joi Telephone) organization in dec. The corporation present me, we are able to move your previous phone number in 2 to four weeks on Joi telephone. I let them have mail several period. First they claim we no get your mail. Next i send them move type. Today my ...