To whom it may concern: This is my worst shopping experience ever since we have lived in this country for about 12 years. The store (Jim Laabs Music) has an advertisement of at least 2 products that are not available although still available on their website. The sales person (Jim or Jeff?), who ...
Troy Laabs at Jim Laabs Music sent me two damaged music stands and then refused to replace or refund them. He actually suggested that I should repair them myself, and took no responsibility at all. He was rude and unhelpful throughout, with constant bait-and-switch behaviour. Very arrogant and ...
False advertising!!! I ordered an Excalibur 37 Note Pro Artist Series Melodica from Jim Laabs Music a few months ago for $85.00. I had previously bought another 37 Key Melodica from Amazon. There is no brand name on this melodica but the advertisement described it as a student melodica. It had one ...
Named to obtain the "best price" on an Amati contra bassoon, and was used in Troy Laabs, who advised me the "best price" was $370 significantly more than the price currently shown on the site. After I questioned him how that would be, I acquired a "I dunno" and he ...
I bought a piano from them (Jim) a couple of months ago. I originally called to check on a couple of used pianos that seemed good but they had NONE of them available because they were all sold, he said. Jim promptly tried to sell me a different piano (new) and the price seemed good so I ordered ...
This story will make you think twice about shopping at Jim Laabs. In December of I went to the store to buy a sound system. I found a brand new power head and two used but rebuilt speakers. The guy that was helping me, Jeff, had rebuilt the speakers himself. I trusted him with the rebuilds and ...