When we moved we up dated our billing addresses. For some reason JCPenney failed to up date that address and sent a bill to our old address. This ended with the bill going to collection which was paid in full upon the first telephone call from the collection agency because we are responsible people ...
Purchased men’s l0K gold ring cost 214.00 on sale in Dec. 2007. Did not get warranty. Had ring sized by them. Received ring in Jan. 08. Ring fell apart in June, 08. Tried to have fixed by my Jeweler. Jeweler stated it was bad gold and casting was bad, had cracks all over, defective ring. Returned ...
In January I purchased a dish set and comforter set from jc penny with in a month it started to fall apart. The dishes have cracks all over as if I had them for years and the comforter has been repaired 3 times. Customer service told me that if it had been over 90 days that’s all they guarantee. ...
I purchased the couch on 2/23/08, the organization informed that I'd get the product in 8-10 months. Now's 4 weeks move and that I still not getting it. Each time I contact the division plus they provide me another day of providing but never accurate. They ought tonot guarantee the clients when ...
I had been informed after I requested a inline in January that I'd get a $20 refund check (that we never got simply because they allegedly delivered it to my mail). Since January they've been getting me $9.95 / month for 4 weeks now. I named them & stated I never obtained my refund & I ...
I bought several pieces of gold jewellery, online, via J.C. Penney. They sent me a receipt stating the s&h would be $22.93. I waited for weeks for the order, and finally checked the tracking page where I discovered that Penney's allowed each of the different distributors to tack on additional ...