JCPenney
Totally frustrated - paid $1799.64 for couch with missing (damaged) legs
Couches delivered by jcpenney had two legs damaged upon delivered. Driver convinced us that since only the legs got damaged that they would immediately send out replacements if we would keep the furniture. I have called furniture cust svc 12/10,12/26,1/2,1/11,1/14,1/15,1/25,2/4 and emailed twice ...