I ordered a towel warmer on Dec 5 as a Christams gift. When there was no sign of it by Dec 14, I e-mailed and was told it would be here mid Jan. No one had bothered to let me know. Then by 20 January it still had not arrived. I sent a total of 8 e-mails, and left 7 voice mail messages. NO-one ...
I ordered a toilet/bidet combination February 22. The price of $1574.91 was immediately charged to my AMEX account. I called twice—the first time I was told it was back ordered and an email was sent explaining my options. I never received an email. The second time I called I was told Matt ...
This company sent me a damaged Duravit Bath Vanity, order number 1484578 and has refused to return or replace this vanity. The price was over $700 with shipping. I am legally entitled to a refund. ...
Do not use this company. Charged my CC 3 times, 2-3 weeks for shipping was told 2-3 days, huge shipping fee, was told free shipping. Very mean cusomter service, 35% cancelation fee. Unethical business practice. ...
I had a great experience with this company. Salesperson was very nice and had a great personality. Very friendly not just what do you want and you owe this amount. Product was received lightning fast. Highly recommend this company!! ...
Ordered a bathroom faucet three weeks ago - so much for same day shipping. I contacted customer service and they were pretty quick about getting back to me every time I e-mailed. But I asked about the same day shipping. Their answer was that is was being direct shipped from the mfg. More days went ...