We were without support for 2-3 days after we invested $2500 in television marketing! No body might contact us. These were informed to enter a mailbox number (a mail). It was not even our mail. The organization could not determine why it just happened. We've invested a lot of hours calling and ...
If you see an Integra Rep, Run! I was told that if I switched my business lines, my DSL would not be interrupted. I was also told that any termination fees would be waived if my business went under in this economy. Both were untrue. My DSL went down for two weeks and I was forced to get their DSL. ...
Quest is a saint compared to this company. A rep came by my office a year ago and offered me great savings and higher bandwidth than my Quest account. To my misfortune, I transferred to Integra. My bill is higher and my bandwidth is smaller. The DSL is only 2 mgbs. I wanted to make changes to my ...
Integra Telecom support billed people for support that people didn't have. We improved our providers from 2 T1s to 3 T1 included collections. They charged us for that fresh bonded 3 T1s but still billed people for that previous 2xT1s. They over-charged people for 1 5 years and throughout that ...
How is Integra Telecom still in business is the question? Literally there has NOT BEEN on single order that I have placed with them that has not gone terrible. I am going to spare you all the details and sum it up as fast as I can. Aside from the past issues we have deal with I will only tell you ...
I would like to give you an idea of the multitude of problems that we have had to deal with since signing our contract with Integra. Lets start with the reason for the change from Qwest to Integra. I was approached with a promise for significant savings and in the end with all the little fees there ...