I placed an order from InstrumentAlley.com because they offered lower prices than any other store online. The company sat on my order for a week with absolutely no contact to me. I sent emails and never received any type of reply. Finally when I was able to reach somebody via their online chat, I ...
Nothing short of credit card fraud. The ruse is you think you are purchasing some music gear for less than you can get it anywhere else. Sure you're a little suspicious... I mean there is no phone number but they have a "live help click to chat" and then you notice several "trust ...
I ordered Smartscore X songbook edition. They didnt ship it for almost 2 weeks and ignored the email I sent a little over a week after placing the order. Their order status page showed it was still in process, and the charge did not yet appear on my credit card. So I instructed them to cancel it ...
Ordered a guitar on March 5th. Site said it was in stock and would ship in 3 days. A week later I emailed asking if it shipped was told no it was being processed and would ship within the next week. A week went by and it hadn't shipped. I tried calling and got an answering machine. I emailed again ...
I placed an internet order for a replacement mandolin tailpiece. Order was acknowledged, my credit card was billed and I was e-mailed acknowledgement along with an USPS shippment tracking number as follows My order # is 16502 Your items shipped on 5/13 via USPS: Priority Mail TRACK YOUR PACKAGE ...
I created an order for an Eastwood Gemini guitar on Saturday, it is today Friday, allegedly this person claims he delivered my guitar on thursday, however the following number he delivered me is phony. It simply informs me that FedEx doesn't have info of the bundle. Meaning he did not send it down. ...