I purchased a KARLSTAD sofa on 09/08, and it is already falling apart - the arm is falling off and the center support is sagging. I don't drive, and am unable to take the sofa back to the store as the chat line rep suggested. I am happy to send photos of the sofa so you can see what has happened. I ...
I purchased a Karlstad sofa 9 months ago, and already it is falling apart. The arm is hanging on by a thread, and the middle support is sagging. At 110 lbs, I don't think I'm causing an unreasonable amount of stress. Called the customer service line - on hold for over 20 minutes - get transferred ...
While browsing their store, you will notice an abundance of signs stating "It's ok to change your mind", and "If you are not entirely satisfied with your purchase, simply return the unused item in its original packaging within 90 days". Please know that if you remove any IKEA ...
The 25 year warranty for Ikea Beds is a scam. I purchased a mattress and after 4 years many springs failed. I was told that I had to purchase another matress from Ikea and pay for the matress to be shipping to their main office in Montreal, Canada and then wait for a refund. After 6 months I was ...