Thought we booked a reservation through Holiday Inn Express. Canceled the reservation one hour later and received a confirmation email from HotelsOne.com. Three days later our checking account was charged for the room. Called Holiday Inn Express and was told they had no record of us at all and that ...
We made a reservation through thwm and then cancelled well within the time frame. They charged our card anyway. When we called, the person answering had such bad english we could not understand her. Our cancel number was Itinerary number: 111584525197 ...
You make it impossible to cancel a reservation that we discovered is over $100 higher than directly making it with Hampton Inn of Jekyll Island, Georgia. There is NO PIN number on my printed confirmation. I cannot get into any page on your.com to cancel. I want it cancelled and I am reporting you ...
Looking for a room in Louisville, clicked on Spring Hill Suites Louisville Downtown, purchased room for two nights. They gave me one king bed instead of requested 2 queens. When I went to change the reservation, insisted that I would have to pay $50 fee to change, even though I'm there on the ...
Made a reservation on line for one hotel night, for middle of Feb. Website says "pay on arrival, or departure" They asked for credit card details, which I figured was guarantee, not proceeding with charge. Upon checking my card I discovered it had been charged immediately. I have ...
Booked a hotel room and received two confirmations for the same room on same day. Called to clarify that I only needed one room for that day and was guaranteed that I would only be charged for one room. Called hotel and made sure that I only had one room reserved. When I got my credit card bill, I ...