We purchased an airsoft gun for our son at Christmas... Who has yet to be able to play with the gun. We paid a good price for the TM model (remember, you get what you pay for), but still paid several hundred dollars for the airsoft gun and accessories. The TM box that the gun came in had 8 pieces ...
They DO NOT give refunds. They DO NOT repare items. If your item is defective or brokenin shipping, tough luck — YOU ARE OUT OF YOUR MONEY. I purchased a remote control truck online from HobbyTron. I received the item, followed directions, and the truck was totally dead and did not work at all. ...
Ordered 2 RC helicopter toys for Christmas, neither one worked. Thanks for disappointing my kid. Filled out their RMA request forms for both units on the 26th. Received automated email responses almost immediately, claiming that I would receive a response within 24-72 hours. It's the 31st now and ...
I ordered a 4 ft remote control speed boat for a birthday prresent and paid $50 extra for overnight shipping. The boat was received and had a remote controller and battery that was not the right size for the boat. Upon contact with HobbyTron I was told to return the product and they would ship a ...
Terrible experience with hobbytron. I waited months to receive the incorrect product they delivered to my home. Customer support was horrible and rude. I'd an incredibly difficult time returning the item to get a return. ...
Placed order in February. Toy arrived defective (broken inside box) - not due to mailing. Sent back to Hobbytron. Could not contact them, as they do not answer their phones. Their chat line always says "offline - leave message." After repeated attempts, I finally got through on two ...