Approached Horsepower assistance on the printer issues by telephone twice, could not get anybody who recognized or talked language to any degree. Attempted email that has now been on going for over per month. Based on this awardwinning assistance procedure, my situation continues to be raised to ...
This is an exact copy (with redaction of personal information) of the e-mail exchange (first e-mail is at the bottom, last is at the top): "Jeff - "I would not have purchased this machine if I knew it would not support Windows XP. All of the downloads for it specially include XP as an O/S ...
My laptop started giving me beep errors during the power on self test in June of 07, it wouldn't start for me 19 out of 20 times. I sent it in for repair and in 3 weeks, received it back. When I got it, I got the same beep errors and the problem that they had on their resolution was that I had bad ...
I have had three hp 19 inch flat monitors in 18 months. The first 2 lasted about 6 months and were replaced by warrantry. The third also lasted about 6 months and the company has not responded to pleas for help. ...
I researched a new HP computer on the internet, then called to order specifics needed. Am considered articulate, and woman taking order indicated she understood I needed Word, Powerpoint and Publisher. Because my old computer had crashed, I needed the new one a.S.A.P., and she told me it would cost ...
I'm in the Army and deployed to Afghanistan. Last November I purchased a HP Pavilion dv2000 notebook to take with me to Afghanistan. This past September the optical drive began to malfuntion. I initally contacted tech support around the 3rd week of September via the internet to see what could be ...