I bought a Compaq Presario F500 for my wife for Christmas and it just quit working one day. I called customer service on May 17; because it is still under factory warranty. They told me the steps on taking it apart and figuring out what the problem is. The customer service representative diagnosed ...
I just spent 4 hours on the phone with multiple HP customer service reps from around the world, they couldn't find my case number then they would transfer me to someone else who also couldn't find it, then I had to go thru the warranty verification procedure several times because they lost my info, ...
For the last month on a daily basis I have been searching the web about a HP aio printers. I looked at all models. There seems to be a built in failure rate for the scanner and copier portion of these printers. After doing an hour long chat with them I have come to the conclusion that what needs to ...
I have a 1.5 year old HP desktop pavillion computer. (I bought this before I was converted to the goodness of Apple!) I called hp tech support tonight because of an ongoing problem with extremely slow download speeds, approx 30 KBPS, where my mac computer gets 3 MBPS. The reason that made me call ...
I have an hp pavillion notebook. It has burnt my legs leaving a scar. It has malfunctioned badly been sent to hp twice with accompanying pictures of my legs. Not only did hp not fix it. Now that they have found the problem they want to charge me 315.88 to fix the pc. Even though it still at this ...
I purchased an HP Media Center computer 18 months ago. I was in love with the computer for a long time. It crashed on me last week in the middle of studying for my boards. I immediately contacted HP who told me that there would be a flat rate of $250 to fix the computer. I was told that it was ...