March: Purchase dv9700 custom build notebook. July: Notebook dead while on business trip. Call tech support, get run-around. They tell me to boot notebook from recovery disk, but I tell them over and over that notebook will not POST, will not come up at all. After a week of going back and forth ...
I don't like to create negativity in the world but I feel consumers need to know the problems with this product and the lack of customer service. When I went to set up my printer (HP OfficeJet L7780 All in One) with wireless printing capabilities the entire system stopped working. I called customer ...
For the last few days, I've been getting blue screens of death on my year-old HP Pavillion DV6000. I figured the software was corrupted and (since I am completely legitimate and own all of my own software) decided I would call them and figure out how to use the partition to restore back to a fresh ...
I had a DV2000 laptop. I sent it in for extended warranty repair. There were three things wrong with it. When it came back the 8X LightScribe DVD was replaced with 4X standard DVD. When returning it to get re-refixed, I was unable to get any information about the status of the computer, nor was I ...
They don't care about their customers, it's just sell, sell, sell. My office stocked up on HP printers and other hardware recently and when the order arrived we found one of the machines had been damaged in shipping. They said they could not help us and kept transferring the call to some other ...
Please get in touch with me to resolve I sent my Pavillion DV4000 in to the service center to have a part on the motherboard replaced (the sound on my computer was not working). I sent it in on the 14th of March. They originally told me that I would have it back on the 26th of March. Then HP sent ...