My husband and I bought a dining room table from Haynes in Virginia Beach. We brought it home ourself. When we opened the box, the table top had a big cut on the top. We called Haynes and they said to bring it back in for replacement. We packaged it back up and returned it. We them picked up ...
I am not usually one to complain about delivery services or customer service issues, but this one takes the cake. Our family had purchased a simple futon bed from Haynes with the hope that it would actually be a usable piece of furniture in our den. When the new salesman entered all of the pieces ...
Stainsafe is notorious for providing lousy customer service. They have been accused of customer fraud on many occasions. ...
My husband and I needed carpeting installed because of water damage. We saw Haynes ad promising installation before the holidays and ordered carpet on Dec 6. They sent someone to measure very promptly and also charged our credit card promptly to guarantee delivery.installation set for Dec 18. Moved ...
We purchased a sectional on 9/1/03 (cash by the way) to be told it was all in the warehouse so we set up delivery for 10/9/03 due to remodeling of our home. We were told no problem just call the day before to confirm with delivery what time they may be there. Well I made the call on 10/8/03 to find ...
On Thursday July 17th we went to Haynes to purchase a family room set as well as a bedroom set for our daughter. We had been in the store many, many times and we already knew exactly what we wanted. We were greeted by a sales person, after having him write up the sale we went to the computer to do ...