I had gotten a few unwanted sites by mistake and called Norton to renew my antivirus protection. I was directed to these people. Desperate because my fear of the virus, I went along and accepted their help without question. After over 3hrs on the phone, they did remove the unwanted downloads but ...
I called to find help because when my computer came on it gave a message as follows: "Smart Hardware detects imminent failure (Failing Attributes: C8)" and at the bottom left hand conner of the screen stated that F1 would let me continue and F10 would get BIOS Set Up. I had no idea what ...
I went onto norton site to sort payment taken from account but no cover on computor and was automatically put through to this guruaid company who kept me on the phone for over 3 hours made me give them access to my computor and all my information and then proceeded to say i would need to join their ...
My email was down so when I called a number that I thought was Modzilla, I was redirected to Guruaid, they claimed they were the support system for modzilla, which they are not. Long story short, after speaking with someone there they logged onto my computer claiming they would be able to fix it no ...
I spent a total of nearly 6 hours - on the phone for 2 of those hours and the rest between a representative and chat room. My computer is used not often during the day. I was told that I had a lot of files on it. I remove Cookies on a daily basis. I am very seriously reporting them to the Better ...
Went to McAfee site to extend my annual service, somehow while updating my service I was directed to Guruaid thinking I was talking to McAfee tech service. This foreign voice led me to believe he was upgrading my service while taking all the junk out of my laptop. After being charged the $299.99 I ...