Overall customer satisfaction on scale of 1-5 = 2. Final bill finally sent to customer on/about 10/27. Below is a short list of issues I have with Greystone Masonry (list is longer—if interested, please email): Final project price adjustment justifications: Final concrete square feet indicated on ...
We'd Greystone come do our deck which ended up good. The issue was whenever a small problem created the conclusion of the task I my calls weren't delivered to get a month. After I eventually called back for that 4th period I talked to a worker who had been really rude and dismissive and stated I'd ...
Prior to completion of the job, I would rate their customer service as very good. I had to wait two months to get HOA authorization for this project. During that period, Greystone office staff continually followed up to check on status and allowed me to slip the schedule. Once approval was granted, ...
Greystone installed a concrete patio at my home last year. It was Greystone's recommendation to add a color hardener to the surface. Greystone's crew finished the patio installation with wet brushes. Each of those strokes (some permanently embedded in opposite direction) remain highly visible ...