On April 20, I bought a busticket for my cousin to visit from Battle Creek, Mi to Southfield, Mi. To begin with, I can't realize why Greyhound costs an $18 visitor charge towards the individual spending money on the solution. What distinction does this create! I had been merely spending money on ...
This company is a travesty of a business. Customer service is non-existent throughout all levels of this horrid company. I had to threaten to call the police because they were going to kick my non-18 year old son out of the station at 2am in the morning because they caused him to miss his transfer ...
This company is really horrible. It has one of the worst client service I have ever seen. I went for a trip to NY and on my way back to Ottawa, we had to stop in Syracuse. Even if we left at the right time from NY, the schedule of Greyhound was not giving enought time for the passengers to change ...
Attempted travel on 7/28 from El Paso to Dallas, TX. Station personnel poorly trained to handle customers and bus drivers rude. Ticketing system doesn't seem to accomodate contract vendors selling tickets. Overflow of passengers dealt with poorly. At one point I felt that rude ticket agent was ...
On April 20, I purchased a bus ticket for my sister to travel from Battle Creek, Michigan to Southfield, Michigan. First of all, I can not understand why Greyhound charges an $18 guest fee to the person paying for the ticket. What difference does this make! I was simply paying for someone's ticket, ...
I think customer service should be a priority in any business. I worried about him all night, also the people waiting for him in cinninati, ohio. I could not reach anyone in knoxville, tenn. The customer service line was always busy. Customer service in any company is not busy 24/7. There is a ...