On April 20, I purchased a bus ticket for my sister to travel from Battle Creek, Michigan to Southfield, Michigan. First of all, I can not understand why Greyhound charges an $18 guest fee to the person paying for the ticket. What difference does this make! I was simply paying for someone's ticket, ...
I think customer service should be a priority in any business. I worried about him all night, also the people waiting for him in cinninati, ohio. I could not reach anyone in knoxville, tenn. The customer service line was always busy. Customer service in any company is not busy 24/7. There is a ...
I have tried about 7 times to book my trip online and called 5 different customer service/support lines, all of which say "I can't help you with that, you have to call this OTHER number." They are all morons who can't spell or speak coherently and don't understand anything I say. The ...
Poor bus conditions and poor customer service, poor time management. Poor communication no one knows anything. Some kind or compensaton like money back for ticket, for not upholding the arrival at least in a decent time frame and pooring salt on the wound, missing appointments and schedules and ...
I had my first AND LAST travel on the Greyhound bus. When i was first going to my destenation we had 5 people and the bus was absaloutley full! So one of the persons had to sit on top of his mom for 2 hours! And we paid for ALL the seats! When we came back, things got even more terrible! First off, ...
My grandson had a bad experience with greyhound. I could not reach customer service, nor could I reach the city he was suppose to change bus. Customer service is for customers. ...