Good Guys
Found 5 reviews / complaints

Good Guys
Rip-off! No Local Customer Service, endless waiting for repairs to return to the store

Less than one year ago I bought a top of the line digital camera at Good Guys for roughly $1300. I was talked into purchasing the extended warranty and was feeling pretty good about it, until the camera started to have an issue. I promptly took the camera and all the paperwork related to my ...

Good Guys
Rip-off

Electronics and household app. Syed1 0

I purchased (in Sept) a TV for 18 months no payment due no finace charge terms. However it looks like the minimum payments are due and good guys are trying to collect the money in a fraudulent way. They tell me directly that there is no payment due. However the bank keeps calling me for payments. ...

Good Guys
Slow processing, never received ordered item, no respose to emails requesting information slow prossessing internet internet

Internet & Web LB 0

Ordered one small item. One month later GoodGuys says it is still waiting to ship. They will not respond to my emails. This item was intended to be a gift. Now it is too late. ...

Good Guys
No Rebate rip off

Electronics and household app. Anonymous4250 0

Bought a phone for the rebate. The rep gave me a photo copied rebate form. I turned in all the necesary items and am still waiting for my rebate 7 months later. I emailed customer service and they told me to go to the store. I went to the store and the manager Hae Tang hasn't called my back! Here ...

Good Guys
Credit broken promises

Electronics and household app. Anonymous3386 0

Good Guys promise "No finance charges for one year", but really mean "deferred finance charges". They send nothing but the bills, don't tell you your payments are going toward the principle, not the interest, then after a year, sock you with cumulative finance charges. Because ...

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