We bought a 37,000.00 2005 used Cadillac XLR with 10,000 miles on it from Germain Toyota, salesman Rick Essig. 10K miles! We also paid $1,400.00 for the Gold Plus warranty. We were told by management and Rick Essig that the car came with a bumper to bumper warranty for 90 days. The warranty we ...
A few years ago i left after a lot of years working for toyota of sarasota then Germain Toyota of Sarasota in 2001. At first Kevin Icter was good G.M. Who cared about what employees made. Then after being fired after selling more cars per year then any other G.M.J.T. Was made manager. When they ...
My 81 year old mother went to Germain Toyota to drop off my car for routine maintenance. She was told it needed a whole new A/C system but that it was covered under the extended warranty that was purchased on the car. When she went back to pick up my car the service person led her to believe the ...
I dropped off car to get bad battery changed. It was when electrical tech ewas off and too late to get right battery so they gave me a track car. Next thing I know choke light would not go off and starter wires fried and would not charge. I was given car back with 171.00 bill for a battery and 2 ...
We purchased ta truck 2005 from a dealer here in town. When we entered the showrooma and purchased the truck a man gave my husband not 1 but 2 certificates for the Ramada Plaza Resorts. He said here is one you for you and your wife, the other one for your girlfriend. Tastless remark. But this ...
I recently went for an oil / filter change at Germain Toyota Naples FL on my 1997 Toyota Tercel. Like so many owners, I treated my car like a baby, although my model was a little older, no longer under warranty, but with low miles (about 34000). After leaving the dealership, I drove about 20 miles, ...