I purchased a laptop computer from Gateway in November.By Dec. 2007 the DVD burner would not burn anything. It was running extremely hot and I actually burned my hand on it leaving a blister. I repeatedly called and complained about the amount of heat, about the DVD burner, and also my wi-fi card ...
I filed a complaint with the Better Business Bureau in California, but never received satisfaction. The problem was simple: The wireless card needed to be replaced. Gateway refused to do this because the recurring problem did not occur when they turned on the computer and they didn't even ...
I purchased a MD7820u Laptop for $599.00 as advertised with 4gb of DDR3 memory and an ATI RAdeon HD3650 Graphics card. But actually the MD7820u ships with 4GB DD2 memory and an Intel GM4500HD Graphics chip. Have contacted Gateway and they say that I need to deal with OfficeMax to resolve the issue. ...
Purchased $2700 laptop 5/06. Between 5/06 and 6/2/07 approx 3-4 motherboards & defective screen replaced in my "new" comp with several Full System Recovery involved. During this time GW had the comp longer than I did & my purchased FULL 3 year warranty was dimishing. 6/7/07 I was ...
Purchased $2700 laptop 5/06. Between 5/06 and 6/2/07 approx 3-4 motherboards & defective screen replaced in my "new" comp with several Full System Recovery involved. During this time GW had the comp longer than I did & my purchased FULL 3 year warranty was dimishing. 6/7/07 I was ...
I purchased a Gateway laptop computer during the summer of 06 from Best Buy, and it functioned adequately for about seven months. Then, somehow the adaptor became rusted and I had to buy a new adaptor because Gateway refused to send me a replacement. I could not send my computer in to be repaired ...