Be sure to read the terms and conditions when you purchase. If you are used to shopping online and expect to be able to return things, that is not the experience you will have here. Many things are not returnable, most have a 20% restocking fee. ...
Even though Futon Planet says twice on their homepage that they deliver to your home ("to your doorstep"), it's not true if a queen-sized futon is ordered. When my son, daughter-in-law and I each called about delivery, we were told that the shipping for queen-size futons is only to ...
Well darn, i wish i knew about this site. I would have never bought from Futon Planet. I do like my cover, haven't washed it yet though. They have these GRIPPER STRIPS "Gripper strips are a non-skid material specially designed to create the maximum holding power for you futon mattress. Because ...
The GripperStrips are horrible. The product is literately a 1/4 in. Piece of gray foam with a mildly adhesive backing. They claim that it is the most revolutionary product on the market, and you would think that " Futon Planet " would be the experts on that! I called to get a refund of ...
The woman who runs this company is an absolute witch from hell. My "preshrunk" futon cover, after washing, shrunk too small to fit the futon matress any longer. I sent an e-mail to Futon Planet and never received a reply. I filed a complaint with the BBB. The Futon Witch telephoned me and ...
I ordered a futon mattress from this company and it was dleivered damaged. I called the company immediately and asked what actions I should take. They said to send photos of the damage and then they would contact the manufacturer who would tell them if they could take it back. A week passed and I ...