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Fit Factory
Found 123 reviews / complaints
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Fit Factory
Unauthorized charges

Unauthorized charges on my credit card. I signed up for free trial of a diet pill. I cancelled within the trial period and I got a different charge the next month for 19.95 www.fit-fac.com. I never saw any disclosure for this charge to my credit card. I looked it up online and I had to call a ...

Fit Factory
Unauthorized charge

I called and talked to a customer service rep.By the name of Anton. I was told my money, $29.95 another fee of $1.17 would be returned to my account. NOW my account has been charged a fee of $128.00, which now has me overdrawn $159.00. I ordered a sample of acai Berry. I also called and immediately ...

Fit Factory
Unauthorized charges

Beware of the free trial offer!!! I sent away for a free trial of Acai Berry which indicated you only needed to pay for shipping charges. I received the free trial, then was billed $29.95 from the fit-factory. I was also immediately billed for a subscription for the product on a monthly basis (over ...

Fit Factory
Scam

Scam! This company charged my credit card for 29.95 after I ordered a "free sample" of Bromalite... I called the company and got my credit card refunded within 3 days and membership cancelled. Here is the best way to handle the call to avoid them telling you that there is nothing they can ...

Fit Factory
Fraudulent Charge

They charged my credit card 19.95 without authorization. I am positive I never signed up for anything. When I called, the woman who answered the phone would not take NO for an answer. Finally I got her to cancel my so-called "subscription" and then give me a confirmation number. She did ...


Fit Factory
Unauthorized Charges

I too have a complaint about Fit Factory. I ordered the free trial of Acai Berry and paid only the shipping and handling of $3.95. I cancelled my subscription with them immediately after reading they would automatically charge my account each month in the amount of $85. A few weeks ago, I noticed ...