Dont buy anything from this company. I ordered a holiday dress, shoes and jacket. They shipped the jacket and shoes but the dress suddenly became back ordered (even though it was on the shipping list that it was coming). I never even looked at the jacket, what good was it without the dress to wear ...
This company does not understand Customer Service. I returned a dress in June and have yet to receive a refund on my credit card. I called them and they said it's in their warehouse and still needs to be processed. They sure charged my card immediately... So what's up with waiting over 60 days and ...
I have had an account with FCNB through Newport News for years. I recieved a statement telling me mt account would now be handled through FCNB Card Processing Center and that Newport News had terminated their relationship with FCNB. I continued to send payments now to the new company. I moved and ...
I had an account with Newport News for over 2 Years. During this time I have never received a late payment from them. As a matter of fact, my original credit limit of $400 was increased to $1100 over time, due to my on time payments. Around June of last year, I received notice that my account was ...
If you have had bad dealings with FCNB and payment processing, please, please, please read this. After hours and hours of being routed to different departments and collection agencies yesterday, I finally got a "Card Processing" employee out of the Pittsburgh recovery department to blow ...
I have contacted FCNB repeatedly to get a statement of my account, of which the balance has grown considerably. They did not respond to my first two letters. After I called them and sent a third letter, they responded that I would have to pay $5 a page to receive information on my account. Since ...