They dropped my $325 set of spectacles in March. After a few months they chose to make me another set. Lastly in September after several reasons for setbacks they stated these were delivering my spectacles. A partners months passed plus they explained the spectacles were shipped towards the ...
Short version: Having the wrong glasses returned to me over the counter, in filthy condition; discovering that mine had not even been looked at, let alone worked on; audiovisual distraction in a work area which requires close visual attention; overall lack of attention to detail, and failure to ...
They lost my $325 pair of glasses in March. After 3 months they decided to make me another pair. Finally in Sept after many excuses for delays they said they were sending my glasses. A couples weeks went by and they told me the glasses were mailed to the wrong address. I had to wait another month ...
I also have been ripped off by this company. I've been waiting for 2 months for my glasses. They had no problem taking my 45.00 dollars a.S.A.P. Every time I call I get a story about computers being down, busy season, and they tell me my glasses will be here in the next few days. Of course I'm ...
Three months ago, I mailed my glasses to this company. The arm was broken. The company charged me $50 and told me it would take 1-2 weeks to fix. I have contacted the company on several occasions. Every time I call, I get a different story about my glasses. I have not received a refund, nor have I ...
Merchant welded my glasses supposedly and returned them to me UNINSURED knowing the post office will not reimburse themn or the customer for lost packages. Greg, the manager at the company told me they REGULARLY have packages LOST through their post office and hold no responsbiloity towards the ...