EntirelyPets.com
Double charge on shipping when calculating refund amount
I purchased 12 ulcerguard from this company (total $377.98) and had to return 11 of them. ($377.98 divided by 12 = $31.49 times 11 = $346.39) Then they subtracted a $10.00 off coupon I used online, so now we are down to $336.39. On the original order I had overnight shipping at a rate of $34.95 ...