At the end of January my daughter was rear ended while driving my vehicle by another vehicle. The party's insurance company arranged for Enterprise to rent me a vehicle while mine was repaired. The insurance informed there would be no expense to me. Therefore, I did not take the additional ...
I apologize that this is a long story, but I wanted to detail my entire experience with Enterprise, and my general displeasure of dealing with them, even before receiving a notice in the mail that I had "damaged their vehicle". In September my wife and I were driving to get breakfast when ...
Made a reservation for a car with Enterprise online. Got off the plane got all the paper work done. Then, sorry we dont have the car you reserved and paid for online. We do have a truck a twice the rate or you can go somewhere else. They scratched through the contract wrote in the information for ...
I had a car from ERAC for 13 days, which was nearly always parked in my drive way, parked rear in at work away from other cars, or parked at the end of the lot when out in public to avoid damage. Today I dropped off the car, with no issue. 6 Hours later I received a call from the ERAC in College ...
On Monday March 5th I rented a mini van from Enterprise Rent a Car at their Plymouth, Michigan location. Prior to leaving the lot we did a walk thru. The front bumper was majorly cracked! I had to point that out the Leasing Agent, he never pointed it out! The back bumper had abrasions and scuff ...
The London, UK branch of Enterprise rent-a-car are basically looking to gouge consumers wherever possible. Another car backed into my wife as she was driving our family car so we were given a 'free' Enterprise vehicle by our insurance company. The company tried to compel us to take on extra ...