Empire issues - Tony sales rep visit 8/17 - sold laminate and 2 rooms carpet. Said laminate would fit floor - installers would remove what's there put down a layer of something and it would be ok - Called Tony... And set up installation on or about 9/4 for laminate on 9/15 and carpet on 9/17. - No ...
The salesman (Keith Walker) representing Empire Carpets misinformed us about the type of carpet that was eventually laid. (Whether this was deliberate or out of ignornance I do not know.) After many calls and email mails and a letter offering legal action the saleman responed within 5 minutes. I ...
Awful and dissappointing service!!! I made an appointment and NO one showed up today. My address is 1003 Swinton ave and I called twice to confirm. Once the rep claimed they could not contact the sales person assigned and the 2nd time I waited 10 minutes before being disconnect. I rechedule work ...
After making an appointment with empire a nice young man showed up with samples in hand. With a pleasant smile he introduced himself as eric ormanian. He was polite, quick and efficient. Even when i didnt qualify for credit, he made me feel comfortable with the payment i put down until my other ...
Are salesman Rich T. Was very knowledgeable about his products. He was very helpful in making the right decision for our home. He was also very polite. ...
Empire Carpet was several hours late to start the carpet installation, arriving near noon. They did not complete the job until almost midnight and my husband has to get up at 4:00am for work. I had made arrangements to have them do the transitions into the upstairs bedrooms. This was on the ...