I ordered the Dark Shadows collection on 12/27. After 5 weeks and no DVD's, I sent an e-mail to customer service. I received an e-mail from Kevin Williams, Customer Support Manager, stating he was going to order a "FULL Internal Trace" on the order which would take another 3 to 5 days. He ...
I ordered a dvd set and it never arrived after 1 month. At that point, I emailed dvdgator about my order status and they said it was on its way. My set was never delivered to me. ...
I purchased the complete set of "The Rifleman" series December 13th. They said it would take 6 weeks for delivery. ("due the holidays") I emailed customer support at the end of January, received a reply that the order was lost and it would be reshipped. Received my last email ...
Order: #11422 Northern Exposure (#northern-exposure-the-complete-dvd-collection) we never received them. Now I see they scammed many others. Stories are all the same. Never got them ...
I ordered the complete Sue Thomas FBeye series in early January. A few days later I received an email saying it had shipped and I would be getting it in 1 -3 weeks. It didn't come so I contacted DVD gator and they said they would check to see what the problem was, and reship it if they couldn't ...
I ordered Five Mile Creek complete series DVD set that was supposedly shipped Jan. 20. Cannot find a phone number for customer support and email was "returned, undeliverable" ...