I had the Best Customer Service rep for Cable TV named Bradon R. Employee #446047 from Denver Colorado office. He was the best cable customer service Rep from any cable company Ive talked to in the last 20 years! He was patient, calm, thorough, and most efficient rep ever! He helped us get a new tv ...
I am so upset with Direct TV. I have cancelled my service right now and have not received the box I need to return the receiver and remote control. This is mandatory for me to receive my deposit. I have called over 10 times, double checking address, etc. And they tell me it is being sent overngiht. ...
Boy they took me too. I had a price quote for 39.99/month and then the fees came. My total bill was to be 68.99/month. Well bad went to worse. They didn't want to run a line for the 4th tv so I never did get it hooked up. Yes, I did get charged the 6.00 even though I never used it. Nice talking to ...
I had Direct TV installed several weeks ago. The house I bought had 2 existing DISH network dishes on the roof. The technician told me "I cannot touch those since they aren't Direct TV dishes". I had to climb his 30' ladder and remove this dishes myself. Surely this isn't the first home ...
I have had Direct TV for about 3 to 4 months now. It still isn't working properly. It was over 2 weeks from my original install date to get them to come back and actually install it properly. I still can't use on demand! The features don't work (as described by the salesman) like they should. Poor ...
Every time it rains, even a little, all channels go out. Bills somehow ALWAYS go up and when we call about it we are promised bogus credits that always come with a catch. 200 channels in a package may seem like a lot but in actuality you won't be watching most of those. Customer service always ...