I entered into a two agreement with DirecTV ad after 20 months, the DVR became defective and needed to be replaced. DirecTV sent a replacement. After a total of 27 months I cancelled my service and got charged over $204 for an early termination. DirecTV automatically renewed my contract when they ...
My experience with DirecTV was of being over billed, charged for "free" services with a back out credit not issued until the next month, overly complex billing to confuse and disguise the true cost, scripted customer service from India, poor TV reception, a total reluctance by DirecTV to ...
I had relocated to Ga and in the process I ordered direct TV. Well I only authorized 19.99 to be charged to my debit card for shipping of the equipment they said we were approved and that is all we had to pay to get started. That was b.S. When I cancelled the service even before they were supposed ...
Cannot receive local channels due to spring tree growth in my region. Asked prior to installation if a site discovery would be necessary... Was told it was not. Asked how long the contract was; was told one year. It is 2 years. Asked if for some reason site position prevented from receiving ...
DirecTV Customer service and billing needs more customer skills. They do not contact you about your bill, instead they just shut your service off and then you have to pay a reconnect fee before they restore your services. If you have already paid the bill and they disconnect your services, they ...
If I had been told up front about losing my local stations and that I can not get recovery kits until after the service is cancelled I would not have had to speak to 5 different people. I called to ask that my account be closed on June 20th. I'm moving out of state and not taking DirecTV Service ...