I ordered a "bundle" of services from Verizon... Home phone, DSL and Direct TV. I took copious notes and questioned the phone rep as to the total monthly charges. I was quoted $138 for all three services plus taxes. I have been billed $188. A monthly service charge of $29.88 for equipment ...
We have gotten DirecTV in June. DirecTV and myself agreed on a bill that would be less than $100.00, and I had to pay the first bill on July 5 in the amount of $79.88. I made a payment on August 3 in the amount of $77.88.in the end of August they was stating that I was a month behind in my ...
I have had Directv for almost 15 years. Recently, I have had to schedule THREE service calls to install one simple item. Now I need a 4th service call and The service is VERY unprofessional. First they have never hit the 4 hour window that they gave me. They have been late every time and the 2nd ...
If Dirctv claims to be the best in customer satification, then why did they send me a canned letter on my response for not being liable for 6 months of a service I never received, and for a service that I paid for for over 6 months. When I had called back in November which is in their records, and ...
I am hoping customers will read this before they choose a less than satisfactory company such as Directv. I had to move and I had always paid my bill on time. At my new address this company could not find a site. They did not even bother to look. I had to request a supervisor to come out and ...
My wife ordered Direct TV with the NFL Sunday Package and 2 Year contract for my birthday. She set an install date and even noted on the notes that we already had a 4LNB dish on the house. The install day comes and noone shows up in a 4 hour window so I call them. I get a person on the phone and it ...