I have been a LOYAL Direct TV customer for over 2 years, paid my bills on time and up until today I have had no problems. However our Direct TV Receiver went out in our living room on Sunday, September 13. When I called they told me that we required a "new" receiver and that it would be ...
My husband is on the phone yet again to sort our bill with direct tv. They have billed us for the 4 time s for something we did not order. We have been on the phone each time for no less than 45 minutes getting this sorted out for something we have never ordered. They have assured us that this will ...
It all started when I had decided it would be nice to add HD TV to my existing Direct TV service, a few months before my two year agreement was up. When I called and had the HD service added they told me I would renew my two year agreement, I was fine with that I had been satisfied with the service ...
I contacted Direct in February to imform them that my receiver wasn't showing incoming calls on my TV screen. They couldn't find any problems and told me to call my phone service provider about my caller ID (AT&T}. I have had caller ID over 2 years and it has always worked. AT&T would send ...
Last May I receivied a new control Box that was supposed to be DVR, able to record shows, instead they sent me a standard receiver, and when my daughter called the on my behalf they said they would send the proper one out, instead after waiting 5 months and not getting the right one I cancelled my ...
They told me I was getting dvr charged me then said it didnt include dvr and if I wanted dvr I would have to pay an additional 200. The salesperson said the 280 i was paying was for a dvr. They do not care about customers just sales quotas obviously ...