Direct to home appliances is the WORST company in the world for customer service. As a matter of fact I don't think they have a customer service dept. I purchased a hot tub sept. 3rd 2010 and was expecting it in "Less than 12 to 16 weeks" as I was told by the sales team. Since then I have ...
On July 13 I ordered and paid $6572.99 for a spa. During selection of spa model and options, several emails and phone calls were exchanged with Todd Loguidice. The ordered item has never been delivered. All attempts to contact the company by phone, email, and chat have gone unanswered, with one ...
On 3 Apr I ordered a Hot Tub from Direct To Home Appliances, AKA Choose Hot Tubs Direct. Delivery was to be in 12-16 weeks. It took several attempts to get ahold of customer services once that date came and went. An August delivery became September, September became October, October became ...
I ordered a grill in the spring of 2010. My check for 458.00 cleared but I never received the grill. I called and spoke with the person that placed the order and was assured that my grill was on the way. After two months of repeated confirmation that my grill was on the way I just asked for my ...
I made a purchase for a cabaret spa from directtohomeappliances.com on 05/28. The sale representative assured me that it would take 3 months for the hottub to be produced then delivered once payment was received. My check was cashed by directtohomeappliances.com on 06/03. The company is still ...
I placed an order for a hot tub from SameerPimpalkhute at Direct to Home Appliances on May 7 in the amount of $4,446.00 paid in full by check on May 8 by UPS and was promised it would be shipped in 10 to 16 weeks. Then I got an e-mail stating it was delayed until September 19. Shortly before that ...