My horror story in dealing with Dell's customer "service" starts over a year ago when I first purchased my laptop from them. From the start, the computer had heating problems and would freeze up after any kind of use that demanded more than a fraction of the computer's hardware power. ...
I had ordered a laptop a week ago and now I'm deciding to cancel it because of the problems I've been having in contacting Dell. It now is in the shipping stage and I'm afraid I will receive it and than have to pay to ship it back simple because I couldn't reach anyone. I'm filing this because I ...
This company had botched the last 4 orders I placed with them in the last 2 weeks. They have sent the entirely wrong items. I have emailed 34 times to customer service, only to get automated replies. Then 2 or 3 days later I will get an email that does not make any sense. When I attempt to call ...
This complaint is against Dell, Inc. And I feel that NBC should broadcast it to warn consumers of Dell's possible fraud tactics. 1st accusation: Failure of complying the terms in the order confirmation email, by not shipping out what I originally ordered. I ordered a computer printer LCDTV, but I ...
They do not know how to do customer service. Their technicians are useless. They never call back when say so. At times, they will even hang up on you. Samirah Mississauga, Ontario Canada ...
I was looking for a free computer on yahoo and dell then sayed free computers no gimmics or jokes. After i filled out the address form thay sayed i had to sponser one company. Thay lied it was not free. ...