After purchasing and financing a computer with Dell, I recieved a bill and made a phone payment on April 15. Two weeks later I received a phone call from DFS customer service and was informed that I was 9 days late on my payment. I informed her (the DFS customer service agent) that I had made the ...
In November we purchased a Dell computer and networking hardware. An Advertisement on the website stated that we could apply for a Dell Charge Account and if we qualified, we would receive six months deferred billing. We were granted the credit account and expected to pay the account off over six ...
Contacted Dell Financial Services about incorrect information on my report. Spent over 60 minutes on hold, got transferred twice back to the automated system. Promised by two workers, Heather, and Mel, that I would be transferred to someone who could help, and immediately was returned to the ...
I fed ex all payments on my leases to dell on or before the due date. I have never been late. They sit on them to collect late charges and post anywhere from 5 to 19 days past delivery - i have records of all delivered payments signed for by them and all cancelled checks. They will not provide a ...