We decided to purchase a laptop from Dell on 2/9. We went to the website and ordered a computer. Later on, after speaking to family members and reading tons of bad internet reviews about Dell computers, we decided to cancel the order. We canceled the order two hours after it was placed. We canceled ...
Dell's customer service is from hell. I have had an ongoing issue with Dell Computers since June 25th. It started with my system an XPS720 heating my room up as much as 10 degrees after only two hours of use. I am a writer who writes all kinds of legal documents. I customized my computer so that I ...
A simple request to return and or exchange a product that i was misinformed about has been a nightmare. My experience with dell has been nothing short of appalling. The customer service reps are inadequately educated in their jobs. Also there are no other contact numbers outside of customer service ...
My wife sent her Dell laptop in over a month ago, the hinge was broken and the laptop was getting very hot, then powering off randomly. We received the laptop on 1-18-10, the hinge is still broken and the laptop still powers off randomly. We even paid for the better warranty and support. ...
My computer crashed - I was getting a lot of error messages (this after having spent money with Dell in the past 30days for software issues) and Dell sent me a CD. What they didn't tell me was that they deleted my files when Iwe called up technical support. They actually didn't readily volunteer ...
The ABSOLUTE WORST customer service on the planet and HIGHLY DEFECTIVE computers. A YEAR LONG NIGHTMARE! Where do I start? About one year ago I made the very costly mistake of purchasing a Dell Inspiron Desktop computer. Within one week of having it out of the box, it was freezing up and having ...