Custom Built Personal Training is no long affiliated with my gym, but they still want me to pay for training I will not be able to receive. They suggested that I move to another gym where they will train me, but of course I have a contract with my gym and I like it. The corporate office does not ...
Custom Built Personal Training works out of my gym, Cardio Express in Wethersfield, CT.in December I was approached by the Custom Built Manager and was told I could have a free training session. That session got me pumped and I liked it. I was told that with the one year contract that there would ...
I went to get a personal trainer and these trainers said that you could pay 30 dollars a month and get one session a month and I liked it. Until I ended up injuring my knee cap and need surgery. I wanted to postpone the payments until I got better or cancel. And I had a doctors note that said I was ...
I signed with Custom Built Personal Training in January and for about four months everything was going well, until my trainer left because of how poorly she was treated by the management. After having about three appointments with different trainers I finally was placed with a nice trainer who told ...
I wish I had known of this forum before ever coming into contact with Custom Built Personal Training. I'm a member of Cardio Express in Vernon CT. My membership affords me one free personal training session. Let it be known, I never had any intention of becoming a regular client due to the fact ...
We signed up with Custom Built under the impression that the staff (corporate and trainers) treated their customers with compassion, care, and a reasonable understanding that both parties (company and customer) would act in accordance with high professional standards. Unfortunately, when my ...