Dear Readers, This is my story. On Nov. 2, I purchased a big order of products from Crabapplesoap Factory. I received the confirmation through PayPal and the Support at the company that my order had been processed and shipped. So, about 2 weeks later, I emailed the company asking if the products ...
I purchased a soap making kit on Sept 1. My bank account was charged for the purchase on Sept 2. It is now the 24th of Septgember and I have yet to receive my products. There have 5 emails to both Crabapple Soap Co and AKA Soapmakers Garden requesting an update on my purchase. They charged me $124. ...
I wish I checked consumer complaints before ordering from this company. My story is the same as everyone else. I placed an order and my credit card was charged immediately. After a couple of weeks and not receiving anything, I sent and email to their support address to get a status. No response. I ...
Today is 08/13/09. I placed an order on 07/31/09. I read their terms carefully. I should have received my order by now. I have attempted to communicate using their email address and my message has gone unanswered. There is no further contact information on their website but a web search has turned ...