I just bought a Compaq PC at COMP USA from their main New York City location. A few weeks back, my computer crashed and I decided to call the store location to see if I could get some support. I was greeted with the rudest, most indifferent staff. One gentleman who was completely ignorant to my ...
My computer tech was on vacation and I brought my unit to Comp USA. It seems a registry file had corrupted. They kept it for almost 2 weeks (giving me a song and dance each time I called) and then said they would have to reformat the hard drive and I would lose everything. After paying the $40 fee ...
Two years ago I purchased a computer, monitor and extended service plan from COMPUSA. Two months ago the monitor died. It was manufactured by COMPUSA. I called them and have been trying to get them to honor either the service plan that I purchased or the three year manufacturers warranty on the ...